About Roebuck Courier Service
Family-run, locally based, personally committed. We believe speed should never come at the cost of care.
Our Story
Roebuck Courier Service was founded with a simple belief: businesses deserve a courier that cares about their delivery as much as they do. Based in Derby, we've built our reputation on reliability, professionalism, and a genuine personal touch that larger companies simply can't match.
As a family-run business, we take pride in knowing our customers by name, understanding their needs, and consistently delivering — in every sense of the word. When you call Roebuck, you're not dealing with a faceless call centre. You're speaking to people who care about getting it right.
Pete, who runs the service, is hands-on with every aspect of the business. From quoting jobs to carrying out deliveries personally, that level of involvement means quality never slips and standards never drop.
"At Roebuck Courier Service, we believe speed should never come at the cost of care."
— Pete, Founder
What Sets Us Apart
Family-Run Values
We're not a faceless corporation. Every customer matters, every delivery matters, and we hold ourselves accountable to the standards we'd expect ourselves.
100% Dedicated Runs
We don't do shared loads. Every single delivery goes direct from collection to destination in a single vehicle. That's not a premium service — it's our standard.
Local Knowledge
Based in Derby, we know the East Midlands inside out. The roads, the business parks, the hospitals, the shortcuts. Local knowledge means faster, smarter deliveries.
Honest Pricing
We quote a fixed price before collection. No hidden charges, no surprise fees, no "administrative surcharges". The price we quote is the price you pay.
Real Accountability
Photo proof of delivery, direct driver contact, and a team that picks up the phone. If something needs sorting, we sort it. No passing the buck.
Trusted by Many
Rated Excellent on Trustpilot (4.5/5) and 5.0/5 on Google. Our reviews speak for themselves — but we'd rather let our service do the talking.
Our Promise
Your goods are our responsibility
From the moment we collect to the moment we deliver, your consignment is in our hands — and we treat it as if it were our own.
We'll always be honest
If we can't meet your requirements, we'll tell you. If there's a problem, we'll let you know immediately. No surprises, ever.
We'll keep getting better
We listen to feedback, invest in our fleet, and continually look for ways to improve the service we provide.
What Our Customers Say
"Pete, who runs the service, is friendly and approachable — adds more value than you might expect."
— Trevor, Verified Trustpilot Review
"I wouldn't trust anyone else. Prompt, efficient and service with a smile."
— Paul Vickers, Verified Trustpilot Review
"Great people, great service. Reliable, trustworthy."
— Chris Smith, Verified Trustpilot Review
Ready to Work With Us?
Whether it's a one-off delivery or an ongoing partnership, we'd love to hear from you.